Riser Management

Riser Management Introduction

 

WBE Riser Management is your solution to control the fourth utility, technology.  The delivery of technology services to tenants can be a burden for property managers and building engineers.  Let us take away the headache of dealing with multiple tenants, service providers, and an endless stream of underqualified contractors.

 

In addition to our reputation, what sets us apart from the rest is the high level of communication and organizational skills in which we deliver our projects and treat your customers.  We will do what we promise to do, and show up at a time that is convenient for you.  We’ll let you know when we arrive and when we’re done, so you will never be left guessing about the progress of your work order.

 

Riser Management Services offered

 

  • Delivery and management of new services: Internet, telephony, security systems, satellite TV
  • Monitor access to all riser spaces
  • Troubleshooting/Testing
  • Online work order requests
  • 24/7 On-call Service, Emergency repair/response
  • Replies within 8 business hours or less
  • Three appointment windows to choose from  8-12, 10-2, 12-4
  • Maintain database of  building infrastructure and pathways
  • Riser condition reporting (fire stopping), maintenance (clean up), and documentation
  • Infrastructure audits & documentation
  • Assessment of services and connections
  • Cable management
  • Move support, relocation of services
  • Riser Infrastructure Disaster Recovery

Customer Benefits

 

  • Proper connection of internet services to safeguard against inside wiring related outages.
  • Controlled access to your riser systems means protection against accidental outages due to unqualified and unfamiliar technicians working in close proximity to others’ services.
  • Reliable resource for customer questions, issues and feedback.
  • Multidivisional support including electrical, telecommunications, audio visual, security, & IT Services
  • Technicians dedicated to only riser management, we will not subcontract to other outside contractors.
  • Quick and timely response
  • Clear and concise communication so expectations are managed and understood.

To order Riser Management Services by WBE, please download the files below.
Fill out both forms and email to: risermanagement@wbeinc.com

Great business to work with and nothing is ever complicated, which makes my job that much easier!

-- Kiristin Temple-Robinson, Gap, Inc.

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Riser Management by WBE

90 Hill Road, Novato, CA 94945 (415) 898-1400 Lic.: 390741

www.wbeinc.com